Help Center › Privacy and data
Privacy and data
Protecting without spying: how Vigiloo preserves your child’s privacy and your data.
Your child’s privacy
Does Vigiloo access my child’s private content?
Vigiloo analyses online activity to detect risky behaviour, but messages are never shown to the parent. You receive the type of risk and advice, not the content of conversations or photos.
Why not read all their messages?
Reading a child’s conversations, especially a teenager’s, can damage trust and push them to hide their difficulties. Vigiloo chooses to alert you only when a real risk appears: you step in when needed, and your child keeps their privacy the rest of the time.
Data protection
How is my data protected?
All data collected is encrypted and stored securely. Vigiloo complies with applicable personal data protection regulations.
Is Vigiloo GDPR compliant?
Yes. Your information and your child’s is processed in compliance with the GDPR. For details of processing and your rights, see our privacy policy.
How do I exercise my data rights?
You can request access to, correction or deletion of your data by writing to contact@vigiloo.ai or through the contact form.
Other Help Center topics
Keep reading in another topic.
Create your account, enjoy 2 free months and prepare the installation.
Compatible devices, installing on your child’s phone and sharing with the other parent.
What Vigiloo detects, how alerts work and what to do when you receive one.
Screen time, blocked sites, time limits, location and online games.
Monthly and annual plans, 2-month trial, changing plan and cancelling.
Responding to a difficult situation, finding help and talking about digital life as a family.
Reaching the team, response times, opening hours and free demo.
