Help Center › Subscription
Subscription and billing
Simple plans with no hidden fees: everything about your Vigiloo subscription.
Plans and prices
How much does Vigiloo cost?
- Monthly: 2 months free, then €2 per month
- Annual: 2 months free, then €20 per year, about €1.67 per month
All features are included in both plans. One subscription covers one child. Details on the Pricing page.
What does the subscription include?
- AI detection of bullying, suspicious contacts and shocking content
- Real-time alerts with advice
- Weekly mood report
- Time spent per app, alerts on dangerous sites, time limits
- Real-time location and history
- iOS and Android app, parent dashboard on the web
- Upcoming features, as soon as they are released
How does the free trial work?
The first 2 months are free, with all features and no commitment. At the end of the trial, your chosen subscription starts, unless you cancelled it before.
Managing your subscription
Can I change my plan?
Yes, you can change your plan at any time directly from your account, for example to switch to monthly or annual.
How do I cancel my subscription?
You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. There is no commitment.
How do I add a second child?
Add a new child profile from your parent account: each profile has its own subscription, with all features included too.
Other Help Center topics
Keep reading in another topic.
Create your account, enjoy 2 free months and prepare the installation.
Compatible devices, installing on your child’s phone and sharing with the other parent.
What Vigiloo detects, how alerts work and what to do when you receive one.
Screen time, blocked sites, time limits, location and online games.
Responding to a difficult situation, finding help and talking about digital life as a family.
Reaching the team, response times, opening hours and free demo.
