Help Center › Installation and devices
Installation and devices
Installing Vigiloo takes a few minutes and requires no technical skills. Here is how.
Installing Vigiloo
Which devices does Vigiloo work on?
Vigiloo installs on your child’s Android and iOS smartphones and tablets. The parent dashboard is available in the app or through a web interface. Make sure the devices run a recent version of their operating system for the best compatibility.
Do I need to install anything on my child’s device?
Yes. The Vigiloo app must be installed on your child’s device to enable monitoring. Detailed instructions guide you through the installation.
How does installation work?
- Sign in to your parent account and add your child’s profile.
- Take your child’s device and install the Vigiloo app.
- Follow the step-by-step guide and grant the requested permissions: they are needed for detection.
- Choose the apps and platforms to monitor.
- Check in your dashboard that the device shows as connected.
Installation is usually complete in a few minutes.
Do I need technical skills?
No. Vigiloo is designed for every parent. The interface is simple and our support team helps if needed. You can also request a free demo before you start.
Managing access
Can I share access with the other parent?
Yes. Vigiloo lets several parents or guardians follow the child, for a shared approach to digital parenting.
Can my child uninstall or bypass Vigiloo?
Vigiloo is designed to resist attempts to bypass it. Any attempt to uninstall or disable the app triggers an immediate alert in your dashboard.
What if my child changes phone?
Install Vigiloo on the new device following the same procedure, then check that it shows as connected in your dashboard. If you have any difficulty, contact support.
Other Help Center topics
Keep reading in another topic.
Create your account, enjoy 2 free months and prepare the installation.
What Vigiloo detects, how alerts work and what to do when you receive one.
Screen time, blocked sites, time limits, location and online games.
Monthly and annual plans, 2-month trial, changing plan and cancelling.
Responding to a difficult situation, finding help and talking about digital life as a family.
Reaching the team, response times, opening hours and free demo.
