Case study 1 : School bullying: how we broke Inès’s silence
The context: school bullying
When she starts Year 8, Inès (12) gets her first smartphone. Her mother, Nadia, sets rules based on trust. But after a few weeks, Inès’s behaviour changes: she becomes anxious, withdraws and nervously checks her notifications.
The problem
It is not a brutal attack, but a slow grinding down. A group of classmates relentlessly targets her:
Toxic humour
Remarks disguised as jokes that turn into direct attacks.
Social isolation
A parallel group created to comment on her appearance.
Constant pressure
The bullying never stops, even in the privacy of her bedroom.
The wake-up call
One evening, Inès’s phone vibrates non-stop. She turns pale and bursts into tears. She finally shows Nadia chilling messages: “Nobody wants you”, “We’re going to post this everywhere”. Nadia realises this is not a simple teenage conflict, but an organised campaign.
How Vigiloo helped
Vigiloo detected weak signals invisible to the naked eye:
Semantic analysis
Abnormal repetition of belittling terms.
Activity spike
Unusual volume of messages at vulnerable times.
Predictive alert
Immediate notification showing a "High risk of cyberbullying".
The results
Immediate intervention with the school.
Attacks stopped completely in less than a month.
Inès regained her confidence and the mother-daughter bond grew stronger.
