Vigiloo is designed to let parents and legal guardians monitor and protect their children online and offline in an ethical and responsible way. Vigiloo accepts no liability for any abusive, illegal or unauthorised use of its services or features.
Children’s protection and privacy
- Vigiloo does not target children directly and does not sell products or services to minors.
- Children under 13 cannot create an account or provide personal information without the explicit consent of their parents or legal guardians.
- Personal information about children and families is strictly confidential and never shared with third parties for commercial purposes.
- Parents and guardians can set custom restrictions to protect children and limit access to certain information.
Uploaded content and media
- Parents and guardians are responsible for any content they upload to Vigiloo, including photos, videos, notes or documents.
- You must ensure this content is lawful and accurate and hold all rights needed to share it.
- Vigiloo is not responsible for content published by users or for any disputes relating to such content.
Account creation and required information
- Users must be at least 18 years old to create a Vigiloo account.
- The information requested includes: the parent/guardian’s last and first name, email address, and information about the child (age, location, school or frequently visited addresses, social media usernames).
- All information must be accurate and kept up to date. The information collected is used only to provide Vigiloo services and ensure the child’s safety.
Difference between the parent dashboard and the Vigiloo mobile app
Parent dashboard
- For parents/guardians to manage accounts and follow children’s activities.
- Does not collect parents’ personal data.
- Receives alerts, activity reports and real-time notifications.
Vigiloo mobile app
- Collects only the necessary information about the children and monitored devices.
- Enables location tracking, screen time management and supervision of installed apps.
- All collection is subject to the consent of parents/legal guardians.
Software and installation
- Vigiloo is compatible with most modern smartphones and tablets, but compatibility is not guaranteed for every device.
- The app must be installed on devices that the parent/guardian owns or is legally authorised to manage.
- Several parents or guardians can be added to the Vigiloo space, each with their own access and notifications.
Cookies and data tracking
- Vigiloo uses cookies and similar technologies to improve the user experience, analyse use of the services and personalise alerts.
- The data collected includes browser type, IP address, pages viewed and usage time.
- This information is used only for security, support and continuous improvement of the service.
Security and responsibility
- You agree to use Vigiloo only to monitor children for whom you are the legal guardian.
- You must not share access to your accounts with unauthorised third parties.
- Vigiloo cannot be held responsible for incidents caused by inappropriate use, failure to comply with legal rules, or installation on unauthorised devices.
Legal compliance
- Vigiloo complies with local, national and international regulations, including COPPA (USA), the GDPR (EU) and children’s online privacy laws.
- The aim is to provide a secure environment for parental monitoring while protecting children’s rights and privacy.
Contact and support
For any question about this notice or privacy:
- Email: contact@vigiloo.ai
- Live chat with our experts, available 24/7.
